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PRODUCT INFO
All pieces found on our site are individually handcrafted and painted in the two main centers of Anatolia renowned for this art - Iznik and Kutahya.

The world famous Iznik pieces contain three successive layers of 70-80% quartz. They are prepared using a time consuming, labor intensive "paste-slip-glaze" technique. All motifs are an exact representation of designs used in the 15th and 16th centuries.

Also found on our site are the styles which later emerged from Kutahya during the 16th and 17th centuries. Distinct in design, color, patterns and forms, all of our products provide fine examples of the arts of ceramic-ware and tiles during the Ottoman period. We hope you are pleased with our selection and invite you to come again. Our selection is always changing.


ORDERING
ShopTurkey.com brings rich handcrafted Turkish ceramic art pieces to your door directly from the Turkish market. You'll find ordering quick, convenient, secure, and simple. Industry-standard SSL encryption is utilized in our site during the transmittal of personal information over the internet. Please direct questions regarding ordering to the order department at: order@shopturkey.com

Visa and MasterCard are accepted.

SHIPPING & TAX
All prices include transportation and delivery to your door. 6% Sales Tax is applicable for Florida Residents. There is no sales tax for shipments to any other states.

RETURN POLICY
All items are packed according to international shipping standards and shipped insured. If by chance damage is evident at delivery, you may refuse the shipment.

Once you accept the package, please open the box and inspect contents immediately. If your product is damaged, notify ShopTurkey.com by phone (1-866-746-7887) or e-mail: claims@shopturkey.com.

Written notification, claiming damage of merchandise during transport MUST be made within THREE calendar days of receipt. Retain original documentation and packaging materials to facilitate the return. We will organize and pay for return shipping of any order that is incorrect or damaged in transit.

REFUND OR EXCHANGE
If you are not completely satisfied with your purchase, you may return the merchandise for a full exchange or refund within 14 days from receipt (less cost of shipping). Items must be received by ShopTurkey.com, in their original condition when requesting refund or exchange. Shipments must be fully insured and sent with the same express carrier they were initially delivered by. Any shipments either damaged or altered in this process will not receive a refund or credit for exchange. Pack items well. Write us or call 1-866-746-7887 for more details on our return policy.


CONTACT INFO
If you have a question or comment about our products or services, please e-mail us at info@shopturkey.com. You'll receive an acknowledgment within 24hrs, Monday-Friday.

Your questions may have already been answered in our list of frequently asked questions (F.A.Q's), so please be sure to check there first.

If you are searching for any particular items from Turkey which are currently not found on our website, just fill out and send us the SPECIAL ORDER. This form provides you with a quick and easy way to reach and shop in the Turkish market.

Shopturkey.com is a division of EDGE International Inc. We welcome your comments and questions about our international trade development activities which make the world an easier place to shop in.

ShopTurkey.com
PO BOX 770392
Naples, FL 34107-0392
(toll-free) 1-866-SHOP-TUR
(fax) 1-239-597-3557
Email: info@shopturkey.com

Copyright © 2003 ShopTurkey.com